Privacy

JOLLY LEARNING LTD PRIVACY POLICY

 

SECTION 1 – WHAT INFORMATION DO WE PROCESS AND STORE ABOUT YOU?

We (Jolly Learning Ltd) collect information about you when you browse our website, when you register an account with us or place an order for products or services. When you place an order for items through our website we collect the personal information you give us such as your name, address and email address. This information is necessary to process your order and is not used for any other purpose. We do not process or store your credit/debit card details. We use third-party secure payment gateways. We use SagePay for processing orders in Sterling (£) and BluePay for processing orders in Dollars ($). By using either of these payment gateways you agree to their individual privacy policies as listed below:

SagePay:

https://www.sagepay.co.uk/policies/privacy-policy

BluePay:

https://www.bluepay.com/privacy-policy/

We may also collect information about you when you voluntarily complete customer surveys, provide feedback and participate in competitions.

When you browse our website, your computer’s internet protocol (IP) address is automatically available and is used by third party services such as Google Analytics and Sucuri.net in order to provide us with information that helps us learn about your browser and operating system and help prevent fraud by keeping our site secure.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

We often use a third party provider, MailChimp, to deliver e-newsletters. MailChimp gathers statistics around email opening and clicks using industry standard technologies including single pixel gifs. If you agree to receive email marketing from us then you also agree to Mail Chimp’s privacy policy, which can be seen at the following:

https://mailchimp.com/legal/privacy/

We use services provided by Amazon.com and AWS for delivering content through our website and applications. By using our website and applications you also agree to Amazom.com and AWS’s privacy policies:

https://aws.amazon.com/privacy/

https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

https://aws.amazon.com/compliance/gdpr-center/

Data that you provide us when you register an account or place an order is also stored securely on servers hosted by TSOHost. By using this website you agree to TSOHost’s privacy policy:

https://www.tsohost.com/legal/privacy-policy

 

SECTION 2 – CONSENT

How does Jolly Learning get my consent?

When you provide us with personal information to register an account, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information. To do this you can contact us using the details provided below.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

 

SECTION 4 – PAYMENT DETAILS

Through the secure payment gateways we use (SagePay and BluePay) we can accept all major credit and debit cards. We follow all PCI-DSS requirements. On the order you must provide us with your exact address as on the card and telephone number that your credit bank has on file for you. Your order will only be dispatched once authorization of your card has been properly received.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies (as outlined throughout this document) so you can understand the manner in which your personal information will be handled by these providers.

Links:

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

Our websites and applications may contain links to third-party websites or applications. We are not responsible for the privacy practices or the content of third-party websites or applications. You are advised to consult the privacy policy of any third-party website or application that you visit.

 

SECTION 6 – SECURITY AND PERFORMANCE

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use a third party service, Sucuri.net, to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the Jolly Learning website. By using our website you agree to Sucuri’s privacy policy:

https://sucuri.net/privacy

Our website has a digital (SSL/TLS) certificate provided by Let’s Encrypt to ensure traffic flow is encrypted. You can check that the certificate is valid by looking for the padlock symbol in the address bar of your browser. In addition any page you visit should start with https:// and not http://.

 

SECTION 7 – COOKIES

Our website uses cookies. These are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most popular modern web browsers have some form of cookie control settings that allow you to manage cookies on your system and delete them. For more information please visit: www.aboutcookies.org

Please be aware that restricting cookies will impact on your user experience and may prevent you from using part of our website.

 

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age (18) of majority in your state or province of residence, or that you are the age (18) of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@jollylearning.co.uk

Jolly Learning Ltd

Tailours House

High Road

Chigwell

Essex

IG7 6DL

United Kingdom

 

This privacy policy was last updated on 24th May 2018.